How to Become a NEMT Broker
Non-emergency medical transportation (NEMT) is an important service that provides a much-needed service for individuals who do not have the ability to drive themselves to and from medical appointments. Individuals who need non-emergency medical transportation must coordinate their own transportation or rely on NEMT brokers, or intermediaries, to make the arrangements for them. If you are looking for a rewarding career in the health services field, becoming an NEMT broker could be an ideal choice.
What is an NEMT Broker?
An NEMT broker is a middleman between those needing non-emergency medical transportation and those who provide the service. The broker arranges transportation services and avenues, such as ambulatory companies, special vehicles, wheelchair vans and more. The NEMT broker organizes cost-effective solutions for those who need non-emergency medical transportation. This can include basic ground transport services, as well as air and rail transport services, depending on the customer’s needs.
Job Duties of an NEMT Broker
The primary duty of an NEMT broker is to make arrangements for transportation for those needing non-emergency medical assistance. This can include a variety of different tasks, such as contacting various providers, submitting bids on a job, coordinating the scheduling of rides, maintaining records and more. An NEMT broker should also be comfortable interacting with customers and understanding their transportation needs. Additionally, an NEMT broker may be required to provide guidance to customers who are unfamiliar with the NEMT process.
Training and Education Requirements
The training and education requirements for becoming an NEMT broker can vary by state. However, most states require NEMT brokers to have a specific set of healthcare qualifications and certifications. Common qualifications for NEMT brokers include:
• A Bachelor’s degree in healthcare, social work or related areas
• Experience in healthcare coordination, community resources, or other related areas
• Knowledge of the different types of non-emergency medical transportation services available
• The ability to coordinate transportation needs with budgets
• A valid driver’s license and clean driving record
• CPR/First Aid certifications
In many states, NEMT brokers also have to pass a licensing and background check before they can become licensed providers.
Benefits of Becoming an NEMT Broker
One of the most satisfying aspects of becoming an NEMT broker is the opportunity to help those in need. By coordinating transportation services and helping those who cannot transport themselves, you can make a positive difference in people’s lives.
Additionally, working as an NEMT broker can also provide several financial benefits. NEMT brokers usually get paid per mile traveled, and the pay can be significant if you are able to coordinate multiple services. Plus, you set your own schedule and potentially have the ability to make a flexible, full-time income.
How to Get Started as an NEMT Broker
Once you have met the educational and training requirements for becoming an NEMT broker, you will also need to become certified to work in this industry. You can typically get certified through your state’s Department of Health Services. Additionally, you will also need insurance prior to starting work as an NEMT broker.
Once you are certified and licensed, you will need to find customers who need your non-emergency medical transportation services. You can find potential customers through contacts, networking, online reviews and other sources. Additionally, NEMT brokers can also partner with healthcare providers, hospitals and more to refer patients who need transportation services.
You can also create a website or blog to help promote your services and provide information to customers. This is a great way to get the word out about your services and let potential customers know you are available to help them.
Becoming an NEMT broker can be a great way to start a rewarding career in the healthcare field. If you are looking for a flexible job with generous pay, you may want to consider becoming a NEMT broker. It may be challenging to get certified and find customers, but if you are willing to put in the effort, you can be successful as an NEMT broker.
